NEW DELHI — The Central Board of Secondary Education's online revaluation portal has encountered significant technical malfunctions, displaying arbitrary fee amounts ranging from Re 1 to an exorbitant Rs 69,420, causing widespread confusion among parents seeking answer sheet rechecking for their wards.
The erratic behaviour of the payment gateway has left numerous families unable to complete revaluation applications within stipulated deadlines, according to reports. Distressed parents have now escalated the matter to the Prime Minister's Office, requesting immediate corrective action and an extension of application deadlines to accommodate those affected by the system failure.
The CBSE typically charges standardised fees for various post-result services, including scrutiny and revaluation of answer scripts. Such technical glitches during critical application windows can have serious implications for students awaiting college admissions, as revaluation outcomes sometimes result in grade improvements that affect eligibility and merit rankings.
This incident highlights ongoing challenges with digital infrastructure in India's education sector, where millions of students depend on seamless online systems for time-sensitive academic processes. The Board has not yet issued an official statement addressing the portal malfunction or announced compensatory measures for affected applicants.